past programs since January 2000
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Good Relationships = Best Outcomes
2014-15 Professional Enrichment Programs
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April 29, 2015, 5:30 PM; Borgess Navigation Center
A New Mindset to Support the Therapeutic Relationship
Anita Heyman, MSN, RN, NEABC is employed by Mary Free Bed as the Rehabilitation Program Director at Borgess Medical Center. Anita has been leader in RCCSWMI since 2003.
Rosalind Lee-El, MS, RN is a clinical educator at Borgess Medical Center. Ros has extensive experience in cardiac and critical care nursing as well as RCC.
This program will explore new guiding principles and practical methodologies presented in See Me as a Person: Creating Therapeutic Relationships with Patients and their Families (Koloroutis & Trout, 2012). It is suggested that caregivers adopt a way of thinking that supports their ability to see patients as human beings who desire and deserve human connection –people who, in their vulnerable state, hunger to be seen as people perhaps as much as they hunger for a cure. Presenters will discuss and role play Koloroutis’ principles of wondering, following, holding and presence through attunement.
Nursing CE available for this program.
15-4-19 RCC_borgess_hi5.pdf
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March 25, 2015 5:30 PM, WMU College of Health & Human Services
Transgender Citizens: Understanding Their Stories; Supporting Their Health Needs
Charley Renee Bowers, PHD, is an advocate for safety, inclusion and equality for LGBT persons and is Chair of the Transgender Committee of the Kalamazoo Gay Lesbian Resource Center.
Jay Maddock, BSW, serves as Executive Director for the Kalamazoo Gay Lesbian Resource Center and has been a trainer for LGBT inclusivity for five years.
Objectives: At the end of the program participants will be able to:
- Describe health challenges faced by transgender citizens.
- Recognize the need for sensitivity and understanding when treating transgender individuals.
- Describe the challenges one faces when sex and gender are conflicted.
- Describe the positive experience of no longer ignoring/fighting transgender feelings.
- Explain personal and financial expenses of gender transition.
Nursing CE available for this program. Attendance is required for the entire presentation. Completion/submission of an evaluation form is required to receive a contact hour certificate. BORGESS HEALTH IS AN APPROVED PROVIDER OF CONTINUING NURSING EDUCATION BY THE WISCONSIN NURSES ASSOCIATION. AN ACCREDITED APPROVER BY THE AMERICAN NURSES CREDENTIALING CENTER’S COMMISSION ON ACCREDITATION.
15-3-25 Transgender_WMUinvite.pdf
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November 11, 2014, 5:30-8:30pm; WMU College of Health & Human Services, Rm 4095
Do You Work in a Health Literate Organization?
Doris Ravatos, Ph.D.,
Program Director, Interdisciplinary Health Services, Western Michigan University
Doris Ravotas is the coordinator for the Interdisciplinary Health Services program at Western Michigan University. She has developed health literacy curriculum and been the chair of the Health Literacy committee in the College of Health and Human Services. The committee sponsors an interprofessional Health Literacy Day every October. Dr. Ravotas is the lead coordinator of the Center for Health Literacy in Southwest Michigan, a collaborative group of professionals coordinating health literacy activities across the health, literacy, and education communities in south west Michigan.
Objectives:
At the end of this workshop participants will be able to:
1. Identify the nationally recognized attributes of health literate organizations;
2. Find and use tools that can be used to assess the literacy attributes in their own organizations;
3. Identify the purpose of the Center for Health Literacy in Southwest Michigan.
Nursing CE available for this program.
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October 2, 2014, 5:30 pm Bronson Gilmore Health Education Center
“Polarity Thinking:
An Essential Skill for Healthcare Transformation”
Bonnie Wesorick, RN, MSN, DPNAP, FAAN - Founder and Chairman Emeritus of the Elsevier Clinical Practice Model Resource Center and the Founder of the CPM International Consortium. For over three decades Bonnie has partnered with thousands of nurses and interdisciplinary practitioners to create the best places to give and receive care.
Most health care leaders and providers are masters of problem solving. However the major issues haunting healthcare care today are combinations of problems and polarities. When healthcare professionals are not clear about how to leverage polarities, time, money and energy are wasted.
Objectives:
- Delineate the basic principles of Polarity Thinking
- Apply Polarity thinking concepts to personal and organizational dynamics..
Click link below for more program details and registration form:
14-10-2_RCC_Bronson_Polarity_invite.pdf
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May 7, 2014, 5:30-8:30 PM, Bronson Gilmore Education Center
“Transgender Citizens:
Understanding Their Stories; Supporting Their Health Needs”
Discussion leaders:
Charley Renee Bowers, PHD,
is an advocate for safety, inclusion and equality for LGBT persons and Chair of the Transgender Committee of the Kalamazoo Gay Lesbian Resource Center.
Jay Maddock, BSW, serves as Program Director at the Kalamazoo Gay Lesbian Resource Center and has been a trainer for LGBT inclusivity for five years.
Click link below for more program details and registration form:
14-5-7 RCC Bronson invite.pdf
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April 17, 2014, 5:30 - 8:30 PM, Oaklawn Hospital,
Marshall, MI
“Healthcare Reform: Where Are We Now”
Don Hazaert, Director of Michigan Consumers for Healthcare
Mary Jo Byrne, Executive Director, Fountain Clinic, Marshall, MI
Objectives:
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Update attendees on the current state of health care reform.
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Discuss the impact health care reform has had on community from the free clinic perspective.
RBC flyer 041714Rev1
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January 8, 2014, 5:30 - 8:30, Borgess Navigation Center, Kalamazoo, MI
“Deadly Relationships: Guns, Drugs, Sex & Street Wars”
A rare look into the risky realities of street life that bring too many avoidable tragedies into Emergency Rooms with Yafinceio Harris and Michael Wilder, two former drug dealers and gang leaders. Facilitated by Bill Reed, Coordinator of the SW MI RCC Network. Only Nursing CE credit available for this program.
Click below for Registration Flyer:
14-1-8_RCC_PDW_Borgess_Nav_invite.pdf
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November 14, 2013, 5:15 - 8:30, Fetzer Institute Season’s Retreat Center, Oshtemo Township, MI
Program Bonus: Engage in dialogue with Fetzer Institute staff on Relationship-Centered Care evolution and other Fetzer supported health priorities.
“Personal Health Records & Electronic Health Records: Impacts on Self-Care and Relationships"
Dr. Sharie Falan and Dr. Juanita Manning-Walsh, Western Michigan University
Social Work and Nursing CE credit available for this program.
Click below for Registration Flyer:
11-14-13_RCC_FetzerInst.pdf
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9-16-2013 at Lakeland Healthcare, St, Joseph, MI
“Deadly Relationships:
Guns, Drugs, Sex & Street Wars”
Michael Wilder and Yafinceio Harris, are both former drug dealers and gang leaders have lived the life and been to prison for it. Now approaching graduation from Kalamazoo Valley Community College, they have started Peace During War, a youth intervention effort to keep young people from pursuing a criminal career on the street. They are gifted communicators who can explain the social and financial dynamics that pull youth and adults into the risky behaviors of street life. Bill Reed, Executive Director of The Forum of Greater Kalamazoo and Coordinator of the SW MI RCC Network, has spent the last year supporting their efforts in a Fetzer Institute funded project.
Click below for Registration Flyer
13-9-16_RCC_PDW_Lakeland_invite.pdf
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Good Relationships = Best Outcomes
2012-13 Professional Enrichment Programs
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5-30-2013 at Hospice at Home, St. Joseph, MI
“Personal Health Records/Electronic Health Records: Impacts on Self-Care and Relationships"
Dr. Sharie Falan and Dr. Juanita Manning-Walsh, Western Michigan University
Social Work and Nursing CE credit available for this program.
Click below for Registration Flyer
5-30-13_RCC_StJo_RevSW.pdf
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3-14-2013, 5:30 - 8:30 PM, Bronson Battle Creek
"Making Connections for a Journey of Partnerships"
Phillip Hedgepeth, Corporate Trainer, HelpNet, Bronson Battle Creek
Click below for Registration Flyer
3-14-13 flyer1.pdf
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1-23-2013, 5:30 - 8:30 PM
Bronson Gilmore Education Center
"Connecting Transitions of Care: Health Literacy & Teachback"
Marge Kars & Jackie Wahl, Bronson Health
Click here for Mail-in registration flyer:
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11-13-12, Oakland Centre, (Hospice of SWMI Adult Day facility) Portage, 5:30-8:30 PM
"Making Connections: Class, Race, Wealth & Health - Unnatural Causes"
Sherry Thomas-Cloud, WMU part-time faculty in School of Social Work and Interdisciplinary Health and former Director, Department of Human Services, Kalamazoo County.
Participants will:
- Expand understanding of socioeconomic and racial/ethnic inequalities in health
- See how well-being is NOT just a matter of making good choices
- Explore how health inequities impact all in our society
- Look upstream beyond a "repair shop" mentality for preventative approaches
- Discuss strategies for upstream approaches in collaboration with community
Click here for registration flyer:
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9-26-12, Borgess Navigation Center, 5:30-8:30pm
"Making Connections: Being an Empathic Presence"
Mary Heintzkill, MTHS, BCC, Director of Spiritual Care, Borgess Medical Center
Participants will:
- Define what it means to be an empathic presence
- Identify tools to enhance one's ability to empathize
- Link learning to the Relationship-Centered Care model
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5-26-12, Bronson Gilmore Education Center, Kalamazoo, 5:30-8:30
"Healthcare Disparities: How to Enrich the Healthcare Experience"
Karika Phillips, MA, Director, Kalamazoo County Center for Health Equity
Participants will:
- Understand the difference between "disparity" and "inequality"
- Critically examine and evaluate the social determinants of health
- Translate new insights to healthcare settings
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4-17-12, Marshall United Methodist Church, 5:30-8:30pm,
hosted by Oaklawn Hospital
"Understanding Spiritual Pain: Serving Patients & Their Loved Ones"
Mary Heintzkill, MThS, BCC, Director of Spiritual Care, Borgess Medical Center
Participants will:
- Explore how spiritual pain can add to physical/emotional dimensions of illness
- Understand components of spiritual pain for patients & loved ones
- Learn strategies to help patients through spiritual distress
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3-20-12, WMU Health & Human Service Bldg, Rm. 4010, 5:30-8:30
"Poverty Perceptions & Experiences Accessing Health Care"
Jeffery H. Brown, Executive Director, Poverty Reduction Initiative
Attendees will participate in a poverty simulation "Poverty Walk" and will link poverty data to Relationship-Centered Care concepts.
Click here for registration flyer:
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1-25-12, Borgess Navigation Center, Kalamazoo, 5:30-8:30pm
"Best Practices for Communicating with Individuals with Mental Illness & Substance Abuse Disorders"
Debbie Broughman, LMSW, CAADC, Borgess Behavioral Health Therapist
and members of the Peer Support staff from the Recovery Institute
Participants will:
- explore communication techniques for when mental illness or substance abuse create challenges for building successful relationships
- learn related challenges of navigating health care system
- learn about the role of Peer Support in treatment
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Good Relationships = Best Outcomes
2011 Professional Enrichment Programs
11-8-11, Lakeland Health Care, St. Joseph, MI, 5:30-8:30pm
"Using Patient-Centered Communication and Technology to Address Health Care Literacy"
Learning Objectives:
- Better understand inefficiencies in healthcare communication
- Learn 2012 Joint Commission standards for patient-centered communication
- Observe Tach-Back method for improving communication
- Introduction to LifeLinks language and deaf interpretation service
Vicki Buck, BS, MA, Lakeland Healthcare
Click here for registration flyer:
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10-28-11, WMU Fetzer Center, 8 AM - 4:30 PM
"Repositioning Health Care through Relationships and Health Information Technology"
The First International Conference on
Health Information Technology Advancement
A one day conference organized by the Center for Health Information Technology Advancement at WMU in partnership with the Relationship-Centered Care Network of SW Michigan.
Click here for conference Brochure:
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9-29-11, Bronson Battle Creek Outpatient Center, 5:30-8:30pm
"Though the Patients' Eyes"
Raymond Higbea, Assistant Professor, WMU School of Public Affairs and Administration, will explore SW Michigan's ethnicity statistics. Guest speakers from other countries will share personal stories of challenges interacting with our health care system.
Click here for Registration Flyer:
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8-10-2011, Annual RCC SWMI Network Summer Potluck
at the home of Jackie Wylie on West Lake in Portage. Gathering at 5 PM; Dinner will be at 6 PM. There is no program or cost, this is time for relaxation, laughs and connecting with new and old friends.
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5-17-2011, Borgess Medical Center, Navigation Center, 5:30-8:30
"Tending to the Spirit"
Learning Objectives:
1. Discuss, “What is spirituality?”
2. Explore what it means to tend to others’ from a spiritual perspective.
3. Explore what it means to tend to oneself from a spiritual perspective.
Presenters:
Mary M. Heintzkill, MThS, BCC Kelly Becker, BSN, RN
Director of Spiritual Care Critical Care Outcomes Manager
Borgess Health Borgess Health
Click here for registration flyer:
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4-28-2011, Battle Creek Health Systems, 5:30- 8:30PM
"Managing Coworker Conflict"
Learning Objectives:
1. Discover how Borgess Health is using video, discussion, and practice opportunities to prepare associates to successfully manage coworker conflict.
2. Participate in a simulated coworker conflict training session.
3. Discuss how these approaches could be used with associates in your organization.
Presenters:
Anita Heyman MSN, RN, Administrative Director, Medical/Surgical/Cardiac, Borgess Health
Rosalind Lee-El BSN, RN, Nurse Educator, Borgess Health
Click here for registration flyer:
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3-9-2011-- Bronson's Gilmore Center, Kalamazoo @ 5:30-8:30 PM.
"Using the Balint Method to Understand and Maximizethe Therapeutic Clinician-Patient Relationship"
Learning Objectives:
1. Discover the Balint Method that moves practitioners towards a better understanding of the emotional content of the clinician-patient relationship.
2. Explore how health care organizations, such as KCMS, utilize the Balint Method
3. Participate in a Balint exercise.
4. Discuss how the Balint method and RCC can work in harmony Presenters:
Mary Wassink, Ed.D, MSU/KCMS Family Medicine Residency
Cheryl Rogers, MSW, Employee Assistance Program Coordinator, Borgess Health
Click here for registration flyer:
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1-13-2011 --- Program 3 --- Oakland Centre, Hospice SWMI Community Room, Portage, MI
5-17-2011 RCC invite.pdf61.6 KB
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Patient-Centered Medical HomeLearning Objectives:
1. Explore the Patient-Centered Medical Home Model 2. Discover how the Patient-Centered Medical Home Model harmonizes with principles of Relationship-Centered Care 3. Realize the impact Patient-Centered Medical Home Model has on patient-practitioner relationships Program presenters:Mary Wassink, Ed.D., MSU KCMS; Ron Seagle, M.D., MSU KCMS; Cindy Gaines RN, MSN, Borgess Medical Center |
Good Relationships = Best Outcomes
2010 Education Programs
11-10-2010, Lakeland Regional Medical Center, St. Joseph, MI
RCC in Action: Living the Expanding Cup- Describe the origins of Relationship-Centered Care and SWMI RCC Network
- Discuss the Expanding Cup Model
- Understand the liver experience of a nurse using the Expanding Cup Model
- Identify how a personal relationship has progressed through the levels of the Expanding Cup Model
- Describe the progress of RCC concepts at Lakeland Regional Medical Center
Deb Jorae RN, MSN, NE-BC (Borgess); Debbie Lull RN, MSN (Lakeland);
Bill Reed, SWMI RCC Network Coordinator;
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9-21-2010, Marshall United Methodist Church, organized by Oaklawn Hospital, Marshall, MI
Self Awareness: Why it Matters
- We all nod in agreement that caring for ourselves is important, but we will explore this as a necessity, not just a luxury.
- Build inner awareness of your self talk and learn how it effects your relationships.
- Learn about overcoming "compassion fatigue" and build resilience for yourself on a daily basis.
Program Presenter: Beth Anne List, MA, LLP, LPC, Coordinator for Oaklawn Psychological Services
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8-19-2010 --- Annual Relationship-Centered Care Network Summer Potluck at the home of Jackie Wylie on West Lake in Portage. Gathering at 4 PM; Dinner will be at 6 PM. There is no program or cost, this is time for relaxation, laughs and connecting with new and old friends.
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5-25-10 --- Bronson Gilmore Education Center @ 5:30-8:30 PM
The Value of Listening and Learning from Patients and their Families
• Describe the power of story in building good relationships.
• Listen to patient/family stories of relationships with healthcare providers.
• Listen to & explore themes from patient/family stories for building good relationships in healthcare.
Members of Bronson's Patient & Family Centered Advisory Council (P/FCAC) will share stores about their council, their experiences and their ideas for shaping effective experiences with healthcare providers. Marilyn Potgiesser, RN and Coordinator of Patient/Family Care, will facilitate discussion and story telling from members of the council. They will share their stories and how they are impacting our healthcare relationships and culture. There will be small group work as well as a larger group presentation.
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3-23-10 --- Borgess Navigation Center @ 5:30-8:30 PM
How Organizations Leverage Good Relationships for Best Outcomes
• Describe structural changes that support good relationships in your organization.
• Describe how organizational processes have changed to promote good relationships.
• What measures tell us that good relationships lead to best outcomes?
• Discuss organizational challenges for leveraging good relationships.
• Describe next steps for improving relationships and interdisciplinary team function?
Share your experience and pose questions to representatives from Borgess, Bronson & Oaklawn hospitals.
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1-19-10 --- Oakland Centre, Upstairs Community Room @ 5:30-8:30
"Season of Forgiveness"
- How can practicing forgiveness impact self-care and workplace culture?
- What do studies show about the role of forgiveness in health and healing?
- How can forgiveness improve your happiness, health & productivity?
--Presented by: Thom Andrews, Founding Director of Season of Forgiveness.
We will also have a tour of the Adult Day Services facility and Grief and Loss Center operated on cite by Hospice Care of Southwest Michigan.
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Good Relationships = Best Outcomes
2009 Education Programs
11-17-09 --- Oaklawn Hospital, 3rd Floor, Large Classroom @ 5:30-8:30 PM
The Lost Art of Listening
- Why do I need to think about listening? Doesn't it come naturally?
- Relationship-building listening is both a complex skill and an art.
- Learn how to identify pet peeves that affect listening and your relationships.
Presented by: Beth List MA, LLP, LPC, Outpatient Psychotherapist
Mary Shoup RN, BSN, NE-BC, Assistant Chief Nursing Officer
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9-22-09 --- Bronson Gilmore Education Center CR4 @ 5:30-8:30
Promoting Multi-Disciplinary Team Relationships In Challenging Situations
- Describe/Rehearse relationship-building behaviors for challenging situations
- Discuss reports of outcomes from use of Crucial Conversation Tools training in healthcare organizations
- Exchange ideas about how relationship-building behaviors can be applied in your professional relationships and challenging situations
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5-14-09 --- Three Rivers Health @ 5:30-8:30 PM
Building Emotional Intelligence: Behaviors Essential for Relationship-Centered Care
- Assess the style you use to build relationships
- Learn relationship building behaviors: perception checks, feedback, affirmation, Teach Backs
- Apply strategies for relationship building to a familiar story
- Work with tool for assessing relationship, participation and effectiveness in meetings
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3-31-09 --- Marshall United Methodist Church @ 5:30-8:30 PM
Peer-to-Peer Support: Relationship-Building Behaviors
- Review peer relationships within the context of Relationship-Centered Care
- Relationship-building behaviors – mutual problem solving, perception checks, giving feedback
- Examine “rights of passage” as a form of peer-to-peer bullying
- Explore using “care-fronting” framework to manage difficult situations like bullying
- Role play scripts to practice a variety of relationship-building behaviors
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1-27-09 --- Gilmore Education Center at Bronson Hospital @ 5:30-8:30 PM
Relationship-Centered Care Among Peers: System Innovations for Best Outcomes
- Define peer relationships within the context of Relationship-Centered Care
- Discuss Joint Commission and Keystone project impacts on peer relationships in hospitals
- Review a strategy for promoting team-based collaborative practice
- Explore local variations on employing the “communication cycle” in rounding
- Examine “care-fronting” framework for addressing difficult situations
- Discuss applications of “Commitment to Co-worker” tool
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Good Relationships = Best Outcomes
2008 Education Programs
11-20-08 --- Gilmore Education Center at Bronson Hospital @ 5:30-8:30 PM
Building Emotional Intelligence: Behaviors Essential for Relationship-Centered Care
- Define Emotional Intelligence (EI) in the context of Relationship-Centered Care
- How EI is developed in childhood and throughout life
- How adults can build on their EI skills
- Assess your EI skills and motivation to change
- How you can use EI in your organizational position/practice
Program organized by: Alice Asmus, Matt Chambers, Alison Dickinson, Barbara Groh, nita Heyman, Judy Thorburn, Rosemarie Nedeau-Cavo, Bill Reed, Cindi Whitney, Jackie Wylie.
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9-16-08 --- Borgess Navigation Center @ 5:30-8:30 PM
Using Appreciative Inquiry To Build Relational Trust And Best Outcomes
- Appreciative Inquiry (AI) in the context of Relationship-Centered Care (RCC)
- AI as a tool for trust building in health care organizations
- AI success stories of building relational trust and best outcomes in health care teams
- Key steps for putting AI and RCC to work in your health care setting
Program organized and co-hosted by: Dr. Michael Trexler, Anita Heyman, Alice Asmus, Matt Chambers, Alison Dickinson, Judy Hoelscher, Rosemarie Nedeau-Cayo, Bill Reed, Jackie Wylie.
5-14-08 --- Good Relationships = Best Outcomes
A One Day Conference at Borgess Lawrence Education Center
(See Brochure below)
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2007
June
Let's Put it Into Practice facilitated by the RCC Network - SWMI Coordinating
Team (Jackie Wylie's House)
2007
April
The New Medicine: Reframing the Power Structure of Health Care Through
Relationship-Centered Care facilitated by the RCC Network - SWMI Coordinating
Team (Hospice Care of Southwest Michigan)
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2006
November
Human Factors Theory: Evidence from Hospital-Based Research presented by
Captain William Rutherford, M.D. and Captain William Hamman, M.D.
(College of Health and Human Services, WMU)
June
How Relationship-Centered Care can be Taught and Applied at Your Work Place -
facilitated by RCC Network - SWMI Coordinating Team
(Seasons, Fetzer Institute)
March
The Five Love Languages: Tools for Relationship-Centered Living presented by
Matt Chambers (Transformations Spirituality Center)
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2005
June
Visual Art for Healing and Self-Care presented by Gay Walker
(Borgess Visiting Nurse and Hospice)
May
Values and Soul at Work presented by Ellen Wagenfeld-Heintz, Ph.D. and Bill Reed
(postponed)
March
Nurse-Physician Relationships: Creating an Ideal Healthcare Partnership presented
by Jackie Wylie, MSN, MA, RN and Ellen Wagenfeld-Heintz, Ph.D.
(RN CEUs available) (Gilmore Education Center, Bronson Hospital)
February
Relationships & Community: Discovering Layers of Community and Dominant Culture
presented by Matt Chambers and WMU Nursing students (L. Lee Stryker Center,
Kalamazoo College)
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2004
November
Self-care: At the Heart of Relationship-Centered Care presented by Pain Release
Therapies staff (Pain Release Therapies)
September
Relationship-Centered Care: Teaching Strategies that Facilitate the Formulation
of Therapeutic Relationships with Patients presented by John Cavacece, MD
(Wege Health & Learning Center at St. Mary’s Hospital, Grand Rapids, MI)
July
Potluck at Jackie Wylie’s house
May
Doctor-Centered Care, Patient-Centered care, Relationship-Centered Care: How
do they differ? What is your definition and Recipe for RCC? Presented by
Luis Toledo, MD (Seasons, Fetzer Institute)
March
Case Managers as Relationship Coaches: A Conversation with the staff of CARES
(CARES office)
February
Relationship-Centered Care & The Hospice Model: A Physician’s Perspective presented
by Peter Dieleman,MD (L. Lee Stryker Center, Kalamazoo College)
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2003
November
Integrating Relationship-Centered Care: One Hospital’s Story presented by staff at
Three Rivers Area Hospital (RN CEUs) (Three Rivers Area Hospital)
September
Is there room for Relationship-Centered Care in my Workplace? Presented by
Jackie Wylie, MSN, MA,RN (RN CEUs available) (potluck at Jackie’s)
July
New Adventures in Relationship at the Adventure Centre at Pretty Lake presented by
Pretty Lake Staff
May
Relationship-Centered Care: The Expanding Cup presented by the authors
(Seasons-Fetzer Institute)
April
CE program at Jackie’s with MNA Nurses- Is there room for RCC in my workplace?
(Co-sponsored with Michigan Nurses Association,Chapter 5)
March
Forgiveness & Mistakes facilitated by RCC Network - SWMI Coordinating Team
(Seasons, Fetzer Institute)
January
Gratitude facilitated by RCC Network - SWMI Coordinating Team
(Seasons, Fetzer Institute)
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2002
November
Appreciating Differences that Divide: Seeking Common Ground for Relationships
facilitated by RCC Network - SWMI Coordinating Team (Seasons, Fetzer Institute)
September
Telling our Stories of Relationship-Centered Care facilitated by RCC Network - SWMI
Coordinating Team (Seasons, Fetzer Institute)
July
Appreciative Listening and Appreciative Inquiry-Creating a Healthier Healthcare
Environment facilitated by RCC Network - SWMI Coordinating Team
(Seasons, Fetzer Institute)
May
Relationship-Centered Care Success Stories facilitated by RCC Network - SWMI
Coordinating Team (Seasons, Fetzer Institute)
March
Relationship-Centered Care Success Stories Near and Far facilitated by RCC
Network - SWMI Coordinating Team (Seasons, Fetzer Institute)
January
Relationship-Centered Care: Being and Doing facilitated by RCC Network - SWMI
Coordinating Team (Seasons, Fetzer Institute)
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2001
October
What has Changed Since September 11th in your Sense of Relationship? facilitated
by RCC Network - SWMI Coordinating Team (Seasons, Fetzer Institute)
June
Creating a Relationship-Centered Care Network You Would Love to be Part of: Open
Space facilitated by RCC Network - SWMI Coordinating Team (Seasons, Fetzer Institute)
August
More on Creating a Relationship-Centered Care Network You Would Love to be Part:
Open Space and Beyond (Co-sponsored with Michigan Nurses Association,Chapter 5)
facilitated by RCC Network - SWMI Coordinating Team (Seasons, Fetzer Institute)
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2000
September
Dinner and Dialogue with Dr. Jean Watson (The Lodge at Yarrow)
April
Part 4: Back to the future: Creating Relationship-Centered Care (Co-sponsored with
Michigan Nurses Association, Chapter 5) Presented by Andrea Bostrom, Ph.D., RN
(Lake Michigan Community College)
March
Part 3: Back to the future: Creating Relationship-Centered Care (Co-sponsored with
Michigan Nurses Association, Chapter 5) Presented by Three Rivers Area Hospital Staff
February
Part 2: Back to the future: Creating Relationship-Centered Care (Co-sponsored with
Michigan Nurses Association, Chapter 5) Presented by Dave Sluyter, Ed.D. and
Jill Stewart, MA (Kellogg Community College)
January
Part 1: Back to the future: Creating Relationship-Centered Care (Co-sponsored with
Michigan Nurses Association, Chapter 5) Presented by RCC Network - SWMI Network members
(Kalamazoo Valley Community College)
